Primrose School of Frisco West

The health and safety of our staff and the children entrusted to our care is our top priority. We are proud to maintain high standards of safety and cleanliness while maintaining a caring and nurturing environment where children can thrive.

Health & Safety Practices in Place

At Primrose School of Frisco West, the health and safety of our staff and the children entrusted to our care is our top priority. We are proud to maintain high standards of safety and cleanliness while maintaining a caring and nurturing environment where children can thrive. Primrose School of Frisco West is committed to providing the cleanest, safest facility regardless of business type due to the dedicated and diligent efforts of our incredible staff, our substantial health & safety technology investments, and our sanitization & disinfection partners – Alexco & GermBlast.

Operation Hours are 7 am until 6 pm.

Family Procedures:

  • Parents will pick up their child(ren) at the classroom door. We ask that parents remain in the hallway and not enter the classroom when picking up their child.
  • Parents can message through Procare to let us know you are on your way or just show up. When you arrive we ask that you clock out your child(ren) via the QR code.
  • In order to continue providing a healthy environment, we ask that families continue to practice social distancing while inside the school.
  • If you need to speak with your child’s teacher for an extended period of time, please let your leadership team know and we will make arrangements for your child’s teacher to either meet or contact you via phone or zoom.
  • Any person with a "sign of illness" will be required to stay home for 24 hours, and we will need a note from a doctor clearing them to return.
  • Touchless check-in/out using QR Code at entrance- Children should be clocked in and out of Procare by their Parent.


Teachers and Leadership

  • All teachers and leadership are required to wash hands upon entering the building.
  • Once a teacher arrives in their classroom, they will immediately wash their hands.
  • Teachers will not be allowed in the kitchen. The Chef and the Leadership team are the only people permitted to be in the kitchen
  • Food will still be individually plated instead of family style, the chef will be delivering food outside the classroom door and the teacher will be bringing it into the classroom, again to minimize contact.
  • Teachers have been retrained on Signs and Symptoms of Illness as well as all of Primrose Health and Safety procedures.
  • Infant and Toddler teachers, Hair must be up and away from face. – Wash hands before handling bottles and in between bottles


Additional Practices to Control Spread of Germs

  • We will have one classroom group on the playground at a time, and the playground equipment will be sanitized daily
  • Backpacks should be kept at school and not taken home each day. A disposable zipper-sealed bag can be used to bring in an extra change of clothes and extra diapers/personal items, this should be left at the school and the parent notified when to bring new items. Parents please label all personal items
  • Air Conditioner filters will be continued to be changed every 30 days.
  • To help prevent the spread of germs from one child to another, Infant classroom teachers must use a clean burp cloth each time they feed an infant
  • Children will be separated as much as possible, during nap, each child in their cots will be head to toe as far apart from one another as possible.
  • We have installed Global Plasma Systems (GPS) on our AC units at our school.


Cleaning and Sanitizing

1. Nightly, our janitorial service will complete an intense cleaning in all classrooms currently in use. They will also spray hospital grade disinfectant every weekend on all toys, furniture, walls, doors, handles, restrooms, hallways, carpets, floors, offices, entry, kitchen after they have completed their regular cleaning.

2. During the day, our teachers will clean more frequently high touch surfaces.

3. Our teachers will follow our normal procedures for sanitizing diaper changing tables and food surfaces. Use the same procedure for doorknobs, light switches, sinks and faucets, chairs, and other hard surfaces.

4. Toys will be collected immediately if children have placed them in their mouths. Toys will be cleaned and sanitized at nap time, and at the end of the day as normal.

5. Gloves will be worn for all diaper changes, food service preparation and wiping noses/faces (normal requirement)


We are excited to get back to a sense of normalcy! We appreciate the support as we have all tried to navigate these unchartered waters over the last 2 years.

We appreciate our families and staff more than you could ever know!


Dr. Noel Rigley

Our Commitment

With a clear appreciation of the trust you place in us, we are committed to following the stringent Primrose health and safety protocols, and ensuring our school meets or exceeds the guidelines from local and state officials.

Dedicated to staying safe and clean!