Michael and Lou Ann McLaughlin are experienced and highly respected Primrose School owners, bringing a strong blend of educational, business, and legal expertise to their leadership. Both are graduates of Baylor University, where they earned degrees in Education, Business, and Law. They have proudly served as Primrose franchise owners since 1999, dedicating more than two decades to providing exceptional early childhood education to families in their community.

Lou Ann’s degree includes a specialization in early childhood education, and she has taught Kindergarten and all elementary grade levels in both public and private schools across Texas. She also holds a Master’s Degree in Educational Administration from the University of Houston and is a Texas‑certified preschool director and trainer. Her leadership extends beyond the classroom—she has served on numerous COGNIA accreditation committees, contributed to the Primrose Advisory Council, and has represented early childhood interests on the Texas AdvancED Council.

Michael brings extensive business and operational leadership to the Primrose schools. Before and throughout their time as franchise owners, he founded and led the business and construction company responsible for building all eight of their Primrose campuses. His hands-on involvement in site development, design, and construction has ensured that each school reflects the highest standards of safety, functionality, and educational excellence. Michael’s legal background also plays a key role in guiding the organization’s long-term strategy, compliance, and business operations, helping the schools grow with stability and integrity.

Together, Michael and Lou Ann are proud recipients of the prestigious Primrose Schools President’s Award, recognizing their outstanding achievement and commitment to excellence.

Above all, Michael and Lou Ann are passionate about creating exceptional early learning environments where children can grow, thrive, and develop a lifelong love of learning. They are also proud grandparents to five exceptional grandchildren—two of whom are Primrose students—making their work in early childhood education especially meaningful.

Shelly Volk serves as the Director of Primrose School of Eldridge Parkway, bringing more than 20 years of experience in education and business management. She holds a Bachelor of Science in Education Curriculum and Instruction from Texas A&M University and is known for her strong leadership, instructional expertise, and commitment to highquality early childhood education.
Throughout her career, Mrs. Volk has combined her educational background with her management experience to create supportive, engaging, and wellstructured learning environments. Her dedication to children, families, and staff is reflected in her handson leadership style and her focus on maintaining excellence across all aspects of the school.
Mrs. Volk is passionate about fostering a nurturing community where children can grow academically, socially, and emotionally, and she continues to guide the Primrose School of Eldridge Parkway with professionalism, heart, and vision.

Rachael MacLeod serves as the Assistant Director at Primrose School of Eldridge Parkway, bringing a lifelong connection to early childhood education and a diverse background in teaching, curriculum support, and the arts. Her passion for working with young children began early, starting as a teacher’s aide and substitute teacher in PreKindergarten and Kindergarten in her hometown of Norman, Oklahoma.
Rachael earned her Bachelor of Arts in Creative Writing, with minors in English and Visual Arts, from Southern Vermont College, where she was also active in Big Brothers & Big Sisters, Cross Country, and SAAC leadership. She went on to complete her Master of Fine Arts in Creative Writing at California College of the Arts, serving as a teaching assistant for English courses and discovering how much she missed working with early learners.
After relocating to Houston, Rachael pursued her EC–6 Generalist certification while substituting across multiple elementary schools, including a Primrose School. She later taught PreKindergarten and Kindergarten in both private and public school settings and earned her ESL certification. When a Kindergarten teaching position opened at Primrose School of Eldridge Parkway, she joined the team and quickly became a valued educator.
Rachael’s leadership strengths and instructional expertise led to her promotion to Educational Coach for the Wonder Program in 2018, and in 2021 she became the Assistant Director. She is known for her creativity, thoughtful guidance, and commitment to supporting teachers, children, and families.
Rachael continues to bring passion, professionalism, and a deep love for early education to her role each day.

Yetunde NelsonEvbuomwan serves as the Education Support Specialist at Primrose School of Eldridge Parkway, bringing more than 15 years of experience in early childhood education and a deep commitment to supporting both children and teachers. She holds a Bachelor’s degree, a Master’s degree, and a Texas Director Certificate, reflecting her strong academic foundation and dedication to professional excellence.
Yetunde began her Primrose journey in 2015 as an Early Preschool Teacher and quickly advanced to the role of PreK Teacher. Her leadership strengths and passion for instructional quality led her to pursue a nextlevel position outside Primrose, but her appreciation for the Primrose culture, structure, and approach to teaching brought her back to the place she considers home.
In her current role as Education Support Specialist, Yetunde combines her love for the classroom with her talent for mentoring educators. She is dedicated to helping teachers grow into the best versions of themselves while ensuring that children receive nurturing, developmentally rich learning experiences.
Yetunde is excited about Primrose School of Eldridge Parkway and remains committed to supporting a thriving, fulfilling environment for children, families, and teachers alike.

Originally from Venezuela, Claudia Arrieta began her academic journey studying Engineering after high school, but soon discovered her true passion for education and languages. She transitioned into Language Studies and earned her Associate Degree (TSU) in 2024.
In 2025, Claudia expanded her teaching experience by working online as a university instructor, teaching English, Phonetics, and Literature. This experience strengthened her ability to connect with learners of different ages, backgrounds, and learning styles.
Claudia joined Primrose School of Eldridge Parkway in 2025 as a Toddler Teacher, where she quickly found joy in supporting young children’s early development. After a few months, she transitioned into the office, where she now serves as an Office Assistant. In this role, she supports families, staff, and daily school operations with warmth, professionalism, and a strong commitment to excellence.
Claudia is passionate about creating meaningful learning experiences and contributing to a nurturing, supportive environment where children can grow with confidence and curiosity.

Leslie Klipka began her career with Primrose Schools in 2013 as a Lead Pre‑Kindergarten Teacher at the Primrose School of West Cinco Ranch. Her strong instructional foundation, leadership skills, and dedication to high‑quality early education led her to her current role as Director of Education, where she proudly serves as part of the Education Team supporting all eight Primrose Schools owned by Lou Ann and Michael McLaughlin.

Ms. Leslie holds an Associate of Arts degree in Early Childhood Education and a Bachelor of Science degree in Business Management. This combination of educational and organizational expertise allows her to support both curriculum excellence and operational effectiveness across all campuses.

In her role as Director of Education, Leslie has overseen all aspects of early childhood education instructional quality, including teacher training, curriculum implementation, classroom management support, and professional development. She works closely with management teams and teaching staff to ensure that every classroom reflects the Primrose Balanced Learning approach and provides a nurturing, developmentally appropriate environment for children.

In 2015, Leslie was pivotal in establishing a partnership with a Licensed Professional Counselor – an initiative that became a cornerstone of support across all Katy campuses. This long‑standing collaboration has strengthened the social‑emotional well‑being of students and families while also providing teachers with ongoing guidance, strategies, and professional support that enhance the overall classroom experience.

Leslie has also led all campuses through the full accreditation and re‑accreditation process. Her experience includes coordinating evidence collection, school self-assessments, accreditation portfolios, preparing teams for classroom observations, supporting instructional improvements, and ensuring each school meets the highest standards of educational quality for the worldwide accreditation company she is trained and certified through.

Her commitment to strong community partnerships, combined with her collaborative leadership style and deep understanding of child development, allows her to strengthen both the instructional and operational sides of the business. Leslie’s ability to coach and support school leadership teams, teachers, and uphold high standards empowers her to elevate the learning experience for every child while contributing to the long‑term success and stability of the organization.

Jennifer Stokes brings extensive experience in Early Childhood Education, serving in both teaching and leadership roles since 2011.
She earned her Bachelor of Science in Agricultural Sciences with a Texas Teacher Certification from Texas A&M University in 2007.
Originally from the Rio Grande Valley, Jennifer has lived across Texas and relocated to Midland from San Antonio. She joined Primrose Schools in 2016 and has been dedicated to supporting high‑quality early learning ever since.

As part of the Education Team, Jennifer supports all eight Primrose Schools owned by Lou Ann and Michael McLaughlin. She works collaboratively with a team of instructional leaders who share a unified commitment to curriculum excellence, teacher development, and consistent implementation of the Primrose Balanced Learning approach. Together, the Education Team provides coaching, resources, and ongoing professional support that strengthen instructional quality across every campus. Jennifer’s role includes strong instructional practices, professional growth, and consistent implementation of the Primrose Balanced Learning approach. She is passionate about creating nurturing, engaging environments where children and educators thrive.

Outside of school, Jennifer enjoys gardening, listening to music, and cooking for her husband and their two children.

Lesley Prosper is a dedicated early childhood education professional originally from St. John’s, Antigua. She attended the University of the West Indies, where she built a strong academic foundation that continues to guide her work with young children and educators.
Ms. Prosper began her Primrose career in 2009 as a Preschool Teacher at Primrose School of Eldridge Parkway. Her passion for teaching, combined with her natural leadership abilities, led her to the role of Educational Coach for the Venture Program, where she supported instructional quality and teacher development for more than a decade.
In 2023, Ms. Prosper expanded her impact by becoming an Educational Coach for four Primrose Schools, providing guidance in curriculum implementation, classroom management, and teacher training. With over 16 years of experience in early childhood education, she is known for her calm, supportive coaching style and her commitment to helping teachers create nurturing, engaging, and developmentally appropriate learning environments.
Ms. Prosper’s dedication, expertise, and warm presence make her an invaluable member of the Primrose leadership team.

Anne Emery serves as the Director of Operations for Lou Ann and Michael McLaughlin’s Primrose Schools, bringing more than 25 years of dedicated experience with Primrose to her leadership role. She holds a degree in Early Childhood Education from Oregon State University and has built her career around supporting highquality early learning environments and strong school operations.
Throughout her extensive tenure with Primrose, Mrs. Emery has held a variety of roles that have strengthened her expertise in curriculum implementation, staff development, licensing compliance, and operational excellence.
As Director of Operations, Mrs. Emery oversees the daily operational practices across multiple campuses, ensuring consistency, safety, and adherence to Primrose standards. She works closely with school leadership teams to support teacher training, elevate program quality, and maintain strong partnerships with families.
Mrs. Emery is known for her solutionsfocused approach and her unwavering commitment to excellence. She and her husband Hank have 2 children and 2 grandchildren who are all Primrose graduates or are currently attending. Her decades of experience, combined with her deep love for early childhood education, make her an invaluable asset to the Primrose community.

Hank Emery serves as the Director of Operations for Lou Ann and Michael McLaughlin’s Primrose Schools, bringing more than 8 years of dedicated experience with Primrose to his leadership role. He holds a degree in Microbiology from Oregon State University.
Hank spent over 10 years as the Director of Alumni Relations and Annual Giving at the University of Saint Thomas before joining the team at Primrose in 2018. There he built a strong alumni community and relationships.
As Director of Operations, Mr. Emery oversees the daily operational practices across multiple campuses, ensuring consistency, safety, and adherence to Primrose standards. He works closely with campus leadership teams to continuously improve customer experience, elevate program quality, and maintain strong partnerships with families.
Mr. Emery is known for his solutionsfocused approach and his unwavering commitment to excellence. He is also known for his love of music and can be found playing the guitar for children in our schools from time to time. He and his wife Anne have 2 children and 2 grandchildren who are all Primrose graduates or are currently attending. His dedication to serving families and young children is a strong influence in our schools.