Primrose School of West Knoxville

Our Staff

  • Randi Luttrell, Director

    Randi Luttrell


    Mrs. Randi Luttrell is a Knoxville native. She graduated from the University of Tennessee in 2011 with a Bachelors degree in Health and Human Services, majoring in Child and Family Studies. She has over 10 years’ experience working with children and aiding them in their education.

    Randi joined the Primrose School of Farragut in the spring of 2016 as a director in training. She then took on the role as Director of the Primrose School of West Knoxville in January of 2017. Randi and her husband have two sons. One who graduated from Primrose in 2019 and another who began his Primrose journey in 2019.

    Randi is excited to continue her role, and be a part of the Primrose School of West Knoxville.

  • Tiffanni Webb, Assistant Director

    Tiffanni Webb

    Assistant Director

    Mrs. Tiffanni is very excited to join the Leadership team and take on the Assistant Director role at Primrose West. She has over 13 years of Leadership/Management experience, along with several years of Childcare experience ranging from nursery volunteering at her church, to being a classroom Teacher. Mrs. Tiffanni is a former Toddler Teacher at Primrose West and has a passion for children. Tiffanni has 3 children, her youngest is currently attending Primrose. She instantly fell in love with everything Primrose, from the exclusive balanced curriculum approach, to the atmosphere. She knew Primrose was just the place for her youngest child to attend and she enjoys working for such a great school.

  • Melissa Phelps, Education Director

    Melissa Phelps

    Education Director

    I was born and raised here in Knoxville and graduated from Bearden High School. I have a Bachelor’s Degree in Fine Arts from The University of Tennessee Chattanooga. I have over 20 year’s experience in management and working with children. I am married and have a son who will graduate from West High School in May. I moved from The Primrose in Farragut after teaching PK for 3 years. I look forward to working with all the staff and families at Primrose West Knoxville.

  • Jalyn Dave, Administrative Assistant

    Jalyn Dave

    Administrative Assistant
  • Chef Mitzi, Food Service Teacher

    Chef Mitzi

    Food Service Teacher
  • Chef Buckner, Food Service Assistant

    Chef Buckner

    Food Service Assistant

    Graduated from Halls High School in 2008 then started at the University of Tennessee. Finished an associate of Science at Pellissippi State in 2015 and tutored ESL classes. I am the oldest of five siblings. I started dating  my husband in highschool and we got married October 2017. I am excited to cook for children-definitely the best customers I could have. 

  • Ms. Elswick, Infant Teacher

    Ms. Elswick

    Infant Teacher

    I was born & raised in Ohio. I lived in Alaska a few years then moved to Tennessee 30 years ago. I have two grown children. I love working with children and decided I wanted to work at a nice school so I chose Primrose & I'm so glad I did!

  • Ms. Fercho, Infant Teacher

    Ms. Fercho

    Infant Teacher


    I’m Katie Fercho. I was born and raised in Lenoir City, TN and received my associates degree from Roane state community college. I have been married to my husband for 10 years and we have a 4 year old daughter who also attends Primrose. We are a prior military family and we just recently moved back home after 10 years so that we can begin to place our roots down in beautiful East TN!

    I have worked with children since high school and love watching them learn and grow.

    I am excited to begin my new journey at Primrose

  • Ms. Drain, Infant Teacher - Mentor Teacher

    Ms. Drain

    Infant Teacher - Mentor Teacher

    Hometown: Tehachapi, CA

    Family: Married with a daughter who also attends Primrose.

    Favorite Children's Book: Brown Bear Brown Bear What Do You See"

    Personal Interest: Cake decorating & photography

    What I'm most excited about this school year is watching the children grow and learn new things.

  • Ms. Bowen, Infant Teacher

    Ms. Bowen

    Infant Teacher
  • Ms. Johnson, Infant Support Teacher

    Ms. Johnson

    Infant Support Teacher

    My name is Samantha. I have two boys, Bentley & Braxton.  When I am not working, I love being with family and I will be married for one year this October!

  • Ms. Hodge, Toddler Teacher

    Ms. Hodge

    Toddler Teacher

    Shykea Hodge is a Knoxville native and a 2007 graduate of Austin-East High School. She is a mother to three beautiful growing boys, Jai’miere 14, Trayce 8, and Gaige 5. Shykea takes delight in looking after children and assisting with their fundamental growth. In her spare time she enjoys catering events and traveling with her family. Shykea’s perfect vacation would consist of sand, water, and adventures. Shykea joined the Primrose family Spring of 2022. She is eager to teach and get to know the children.

  • Ms. Rout, Toddler Teacher

    Ms. Rout

    Toddler Teacher

    Hello! My name is Seema. I moved to Knoxville with my husband and two kids in 2017. I have worked with kids from Infants to 5 years old. I love being around kids and I look forward to getting to know all of the Primrose families. I love being here and I am excited to help your kids to achieve their goals.

  • Ms. Menendez, Toddler Teacher

    Ms. Menendez

    Toddler Teacher

    I was raised in Miami Fl but I was born in Cuba. When I'm not working I am most likely to be watching my favorite shows, hiking, cuddling with my dog, or spending time with my family. All my life I have loved kids and been babysitting my nephews and other babies. I'm super excited to be a Primrose Teacher. I look forward to working with all the families and coworkers at Primrose.

  • Ms. Amarullah, Early Preschool Opening Teacher

    Ms. Amarullah

    Early Preschool Opening Teacher
  • Ms. Smith, Early Preschool Teacher- Mentor Teacher

    Ms. Smith

    Early Preschool Teacher- Mentor Teacher

    I was born and raised in Rockford, IL until I was 11 then moved here to Knoxville with my mother and we have lived here ever since. I have 2 wonderful boys Christopher 4 and Rashod 9 who are my world. We are huge sports fanatics in our home from football to basketball even baseball. I am currently attending school for my bachelors degree in Elementary Teaching because I absolutely love kids and seeing them learn and grow. I have a passion for kids and I hope I am able to provide a safe bright and positive influence to each child here at Primrose.

  • Ms. Grice, Early Preschool Teacher

    Ms. Grice

    Early Preschool Teacher
  • Ms. Wyland, Pathways Teacher

    Ms. Wyland

    Pathways Teacher

    I have always loved working with children! From baby sitting to high school Child Care classes to earning my bachelor's degree in elementary education. I love spending time with my 11 and 15 year old daughters and the rest of my family-including our two cats! I am proud to be included in the Primrose family, and look forward to making new friends!

  • Ms. Eadie, Pathways Teacher

    Ms. Eadie

    Pathways Teacher
  • Ms. Alcon, Preschool Teacher

    Ms. Alcon

    Preschool Teacher

    Hello All! I am so excited to be part of the Primrose Family as a Pre K 1 teacher!

    A little bit about me- I was born and raised in Northern California. I have two kiddos, Bella (16) and Owen (15; Owen has Autism). My husband of 17 years and I moved to Knoxville 10 years ago & love it!

    I love to bake, cook, and veg out in front of the t.v.

    I cannot wait to see what this next year brings and see how much these kiddos grow!

  • Ms. Stewart, Preschool Teacher

    Ms. Stewart

    Preschool Teacher
  • Mr. Gillette, Pre-Kindergarten Teacher

    Mr. Gillette

    Pre-Kindergarten Teacher

    Hello, Parents of Pre-K 1! My name is Mr. Carl and I am so excited to be a Pre-K 1 Teacher! I can't wait to get to meet & know you all!


    I was born & raised in Oakland, CA by a single mother of 6 children (now adults). Moved to Knoxville, TN in 2005 & I couldn't be happier to be a VOL. I have been an early childhood educator for about 5 1/2 years. Ever since I was a little kid, it has been a passion of mine to teach because I had wonderful teachers to look up to! This year is going to be great, & I can't wait to see what's all in store!

  • Ms. Heiser, Pre-Kindergarten Teacher

    Ms. Heiser

    Pre-Kindergarten Teacher
    Apple of Our Eye
  • Ms. Valle, Pre-Kindergarten Teacher - Mentor Teacher

    Ms. Valle

    Pre-Kindergarten Teacher - Mentor Teacher

    I was born and raised in TX. I moved to Knoxville TN in 2017. I graduated from Pellissippi Community College with my associates in fine arts music. I've worked with kids from Infants through Middle school in the past 5 years.

  • Ms. Alexander, Pre-Kindergarten Teacher

    Ms. Alexander

    Pre-Kindergarten Teacher

    “Hello! My name is Sydney Alexander and I have the privilege of teaching Pre-K in this fantastic environment with fantastic kids!


    I’m a UTK graduate from Memphis who moved to Knoxville for college and stayed for the mountains. In my free time outside of the classroom, you’ll most likely find me gardening, embroidering or writing short stories! I’m looking forward to helping kids learn and having them teach me in return. “

  • Ms. Garcia, Kindergarten Teacher - Mentor Teacher

    Ms. Garcia

    Kindergarten Teacher - Mentor Teacher

    Hi! My name is Renz. I was born and raised in the Philippines and moved to the US in 2012. I have a daughter who is in Pre K at Primrose. I earned my Bachelor's degree in Psychology at De La Salle University and have been working with children for over 9 years. I taught Pre K for 5 years at Primrose Farragut. I'm excited to be the Kindergarten teacher thsi school year and get to know all the kids, staff, and parents!

  • Ms. Grass, Kindergarten Support Teacher

    Ms. Grass

    Kindergarten Support Teacher
  • Ms. Wolf, Support Teacher

    Ms. Wolf

    Support Teacher

    Hometown: Knoxville, TN

    Education Background: BS Elementary Education from University of Tennessee

    Experience: 31 years with Knox County Schools, 34 years in all.

    Family: Married with 32 year old step daughter and a 19 year old son.

    Favorite Children's Book: Charlotte's Web

    Personal Interest: Caring for my 95 year old precious mother.

    What I'm most excited about this school year is beginning a new chapter in my life!


  • Ms. Wooten, Support Teacher

    Ms. Wooten

    Support Teacher

    Hey! My name is Sarah Wooten. I was born and raised here in Knoxville. I helped raise my brother when I was 13 years old. I have been babysitting for the same family for 7 years. I enjoy going to restaurants with my family & friends, singing along to disney songs, playing with my dog Max, and watching design shows such as fixer upper.

  • Ms. Hodgson, Support Teacher

    Ms. Hodgson

    Support Teacher

    My name is Denise. I am married with five children, two girls (ages 27 and 19) and three boys (ages 16,15 and 11). I also have one granddaughter. I was born in Louisiana but after my dad left the military we moved to Virginia where I was raised. I like reading, crossword puzzles, travel, Disney, and cats. I love coffee!I am currently a student at Pellissippi State where I will graduate in May 2023 with my associates in general studies before transferring to the University of Tennessee to pursue a Bachelor of Interdisciplinary Studies in Public Policy and Administration.

  • Ms. Foust, Support Teacher

    Ms. Foust

    Support Teacher

    I graduated from Bearden High in 2019 and have lived in Knoxville for most of my life. I am currently a student at the University of Tennessee, where I study the English language, creative writing, and educational psychology. Go Vols! I am very devoted to both reading and writing, with a hobby for novel-writing on the side.

    I love spending time with my family and friends, and cooking up new things for them, both in the culinary and literary realms.

    I believe that no child should ever be left behind, and that the education and upbringing of children, from infancy and into their older years, is one of the most fulfilling and vital ventures that can be had in life. I am honored to be a part of the Primrose staff and even more excited to help your child move forward in their time here at Primrose.

  • Ms. Shanks, Support Teacher

    Ms. Shanks

    Support Teacher
  • Ms. Forest, Support Teacher

    Ms. Forest

    Support Teacher
  • Courtney & Christopher Brinkmann, Franchise Owner

    Courtney & Christopher Brinkmann

    Franchise Owners

    Courtney & Christopher Brinkmann are so excited to bring Primrose Schools to the Knoxville area! Courtney has worked in leadership for Primrose Schools for 12 years in several different markets. Courtney is a Knoxville native and University of Tennessee Alumna. Christopher is originally from South Florida and a University of Central Florida Alumnus. With Courtney's background in education and Chris's background in business, they are excited to bring this dream to reality in a community they know and love.

    Becoming Primrose parents themselves in 2016 became a full circle experience for them. They now have three children who currently attend Primrose and have since they were 8 weeks old. They love seeing them thrive at Primrose and feel so thankful for the strong foundation & love of learning it is providing them. Above all else, they are most grateful for the character development program at Primrose and the character traits that are instilled in them daily. They can’t wait for the opportunity to provide more children & families with all of the wonderful things Primrose has given their family. They look forward to serving you!

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