Primrose School of Eldridge Parkway

Our Staff

  • Mrs. Shelly Volk, Director

    Mrs. Shelly Volk


    Mrs. Shelly Volk is the Director of Primrose School of Eldridge Parkway. She holds a Bachelor of Science Degree from Texas A&M University in Education Curriculum and Instruction. Mrs. Shelly Volk has over 20 years experience in Education and Business Management.

  • Ms. Jessica Cruz, Office Manager

    Ms. Jessica Cruz

    Office Manager

    I was born and raised in Houston, Texas. I've been a member of the Primrose family since January 2015. I started as a teacher in Young Toddlers and later on taught Early Preschool. I have also been a mentor for my programs. I joined the front office in March, 2019. I also have two little bundles of joy named Adriano and Ariana who are students at Primrose. I am excited to be part of the Leadership Team.

  • Mrs. Anne Emery, Operations Director

    Mrs. Anne Emery

    Operations Director

    Mrs. Emery holds a degree in Early Childhood Education from Oregon State University. She has over 15 years of experience in this field, eight of them with Primrose. Mrs. Emery will oversee the implementation of daily operations and educational programming on the campus.

  • Mrs. Leslie Klipka, Education Director

    Mrs. Leslie Klipka

    Education Director

    Leslie Klipka began her service with Primrose Schools as a Lead Teacher in the Pre-Kindergarten classroom at Primrose School of West Cinco Ranch. Leslie now serves as the Education Director for Lou Ann and Michael McLaughlin’s six Primrose Schools. She has an Associate of Arts degree in Early Childhood Education, as well as a Bachelor of Science degree in Business Management. As Education Director, Leslie is involved in all aspects of Primrose School early education – from developing and supervising teaching staff training to assisting all management team members and teaching staff in classroom management. As such Leslie supports and supervises teacher curriculum and program delivery expectations, daily schedule implementation, as well as student behavior analysis and management. Leslie is also AdvancED (the schools’ Accreditation organization) trained and ELEOT certified. This designation allows her to assist all of our campuses during their accreditation and re-accreditation processes.

  • Ms. Lesley Prosper, Educational Coach

    Ms. Lesley Prosper

    Educational Coach

    Ms. Leslie Prosper is from St. John’s, Antigua. She attended the University of the West Indies. Ms. Prosper started as a preschool teacher for Primrose School of Eldridge Parkway in 2009. Now she is our Educational Coach for our Venture Program. She has over 16 years experience in childcare.

  • Ms. Rachael MacLeod, Assistant Director

    Ms. Rachael MacLeod

    Assistant Director

    Rachael MacLeod has lived with early childhood education throughout her entire life. She started out as a teacher's aide and substitute teacher for Pre-Kindergarten and Kindergarten in her hometown Norman, Oklahoma. She obtained a BA in Creative Writing with Minors in English and Visual Arts from Southern Vermont College in Bennington, Vermont. During that time she volunteered for Big Brothers & Big Sisters while also running Cross Country and being a Secretary of SAAC. After graduating she went on to obtain her MFA in Creative Writing at California College of the Arts in San Francisco/Oakland. During that time she was a TA for an English 2 course. It was during that time that Rachael MacLeod realized she missed working with the younger years.

    She relocated to Houston, Texas after graduation and while obtaining her certification for EC - 6th Generalist Rachael substituted for multiple elementary schools. One of those schools was a Primrose School. After obtaining her certification she worked in a private school in Pre-Kindergarten and Kindergarten before moving into public school as a Pre-Kindergarten teacher. During this time she also earned her ESL certification. When an opening at Primrose School of Eldridge Parkway for a Kindergarten teacher came available she decided to join our team. Now Rachael MacLeod is an educational coach for the school. In 2021 she became the Assistant Director.

  • Michael and Lou Ann McLaughlin, Franchise Owner

    Michael and Lou Ann McLaughlin

    Franchise Owners

    Michael and Lou Ann McLaughlin are seasoned Primrose School owners with degrees in Education, Business and Law from Baylor University. Lou Ann's degree includes a specialization in early childhood education, and she has taught Kindergarten and all elementary school grades in both public and private schools in Texas. Lou Ann holds a Masters Degree in Educational Administration from the University of Houston. She is a Texas certified preschool director and trainer. Lou Ann has served on numerous SACS/CITA accreditation committees and on the Primrose Advisory Council. She is currently serving on the Texas AdvancEd Council representing early childhood interests. Mr. and Mrs. McLaughlin are the proud recipients of the prestigious Primrose Schools President's Award for outstanding achievement. They are active participants in the Houston Children's Fund benefitting Houston's most needy children. Michael and Lou Ann are the proud grandparents of five adorable grandchildren, two of them are Primrose students!

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